HW Solid Waste Management operates under well-defined company policies that guide its operations, employee conduct, safety standards, and service delivery. These policies are designed to ensure full compliance with Zambian laws and environmental regulations while promoting professionalism, accountability, and ethical behavior across all levels of the organization. They emphasize environmental protection through proper waste handling, recycling, and pollution prevention, while prioritizing the health and safety of employees, clients, and the communities served. The policies also reinforce a strong customer-focused approach, efficient operational planning, and social responsibility through community engagement and staff development. Collectively, these policies provide a structured framework that supports consistent, reliable, and high-quality waste management services while safeguarding public health and the environment.
Purpose of the Policy
The purpose of this Company Policy is to provide a clear framework that governs the operations, conduct, safety, and service delivery of HW Solid Waste Management (HWSWM). The policy ensures compliance with Zambian laws, promotes professionalism, and supports the company’s mission of delivering reliable, environmentally responsible waste management services.
Company Values
HW Solid Waste Management is guided by the following core values:
Professionalism – Delivering services with integrity, competence, and accountability
Environmental Responsibility – Protecting public health and the environment
Customer Focus – Prioritizing client satisfaction and service reliability
Safety First – Ensuring the health and safety of employees and communities
Compliance – Adhering to national laws, regulations, and standards
Compliance and Legal Obligations
The company commits to full compliance with all relevant Zambian statutory and regulatory requirements, including but not limited to:
Waste Management and Environmental Protection Acts
ZEMA regulations
Labour laws and employment standards
NAPSA, ZRA, and Workers Compensation Fund requirements
Environmental and Waste Management Policy
HW Solid Waste Management is committed to sustainable waste management practices by:
Promoting waste segregation at source
Supporting recycling, composting, and reuse initiatives
Reducing waste sent to landfill wherever possible
Preventing environmental pollution and illegal dumping
Educating communities on proper waste handling and hygiene
Health and Safety Policy
The company prioritizes the safety and health of employees, clients, and the public by:
Providing appropriate Personal Protective Equipment (PPE)
Ensuring regular medical check-ups for operational staff
Conducting safety training and toolbox talks
Identifying and mitigating workplace hazardssafety training and toolbox talks
Enforcing safe operating procedures for equipment and vehicles